If you've ordered the wrong style of chain, we can work with you to swap your chain. The fee will cover the additional gold required to replace your chain.
Steps to place your order for our workshop services
- Contact us to check your request is possible
- If applicable add your order number
- Add your selected service to you cart
We then need you to return the chain that you want to be swapped.
Why am I being charged postage?
The postage charge covers tracked, express shipping when your piece is complete and is returned to you.