Kate & Kole

Swap Chain Style

Kate & Kole pieces are made to order using ethically sourced and recycled materials. If you need your piece quickly, our Priority Service can be added to your order.

If you're hoping to swap the style of chain, make your request here. This can be done at the time of order.

If you're wanting to swap a chain after you've received your order, please contact us to talk through the process.

Steps to place your order for our workshop services

  1. Contact us to check your request is possible
  2. If applicable add your order number 
  3. Add your selected service to you cart
  4. Checkout

We then need you to return the chain that you want to be swapped.

The best way to return your piece to us is by sending it to 

PO Box 96
Hamilton NSW 2303

Please don’t send your packaging back to us, wrap your piece in a tissue and send to us in envelope, we recommend you register you return. You will receive tracking from us when your order is complete.

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