Q: What if I want to add more charms at a later date?
A: If you were hoping to add charms at a later date we require you to send the piece back to us as the holes are so small on the charms that they don't simply slip over the clasp. Our jewellers will need to remove the clasp, add your new charms on and solder the clasp back on. Otherwise, you can have a local jeweller add the charm on for you and resolder the jump ring.
Q: Are your white gold pieces rhodium plated?
A: As standard, most of our 9ct white gold pieces are not rhodium plated. Our 9ct chains are rhodium plated— but charms, pendants and rings are not. You can add this service to your piece here. Our 18ct white gold pieces are either rhodium plated or upgraded to platinum at no additional cost.
For more frequently asked questions, please visit our FAQ's page.
