Shipping Information

Shipping Rates

We have recently revised our shipping options.

Registered Post $6
Free registered post for all Australian orders over $100.

New Zealand
Registered Post $10
Free registered post for all New Zealand orders over $250.

Rest of World
Registered Post $18
Free registered post for all other international orders over $500.


Made to Order

If a product is made to order and isn't held on the shelf, a 3 to 6 week waiting period can be expected. If a product has been designed especially for you with custom alterations the sale is final. Please get in touch to find out if your product is in stock if you are not happy with the waiting period.

If you require your product urgently, please contact us to find out which rings we currently have in stock. If we have a piece of jewellery that is suitable we will be able to send it out to you express that same day.

Kate & Kole do not cover any additional taxes or duties applied by customs at the destination country and is the responsibility of the delivery recipient. Please note in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise” and are prohibited by law from identifying an order as a “gift” for export purposes.