Kate & Kole Gift Card Terms and Conditions
- General Information 1.1. These terms and conditions ("Terms") apply to the purchase and use of Kate & Kole gift cards ("Gift Cards"). 1.2. By purchasing or using a Gift Card, you agree to be bound by these Terms.
- Purchase and Delivery 2.1. Gift Cards can be purchased online through our website or in-store. 2.2. Digital Gift Cards will be delivered to the email address provided at the time of purchase. 2.3. Physical Gift Cards can be shipped to the specified address or picked up in-store. 2.4. Kate & Kole is not responsible for Gift Cards that are lost, stolen, destroyed, or used without permission.
- Redemption 3.1. Gift Cards can be redeemed online at Kate & Kole's website or in-store at our Newcastle showroom. 3.2. Gift Cards cannot be exchanged for cash or used to purchase other Gift Cards. 3.3. If the total amount of your purchase exceeds the value of the Gift Card, the remaining balance must be paid using an alternative payment method. 3.4. If the total amount of your purchase is less than the value of the Gift Card, the remaining balance will remain on the Gift Card for future use.
- Validity and Expiry 4.1. Gift Cards are valid for 36 months from the date of purchase. 4.2. Any remaining balance on a Gift Card after the expiry date will be forfeited.
- Balance Enquiries 5.1. You can check the balance of your Gift Card by contacting Kate & Kole customer service or visiting our website.
- Refunds and Exchanges 6.1. Gift Cards are non-refundable and cannot be exchanged for cash. 6.2. Products purchased with a Gift Card are subject to our standard return policy.
- Fraud and Abuse 7.1. Kate & Kole reserves the right to cancel any Gift Card if we suspect fraud or misuse. 7.2. Unauthorized resale or distribution of Gift Cards is prohibited.
- Limitation of Liability 8.1. Kate & Kole is not responsible for any loss or damage resulting from the use or inability to use a Gift Card. 8.2. Our liability for any breach of these Terms is limited to the value of the Gift Card.
- Amendments 9.1. Kate & Kole reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website. 9.2. Continued use of the Gift Card constitutes acceptance of any amended Terms.
- Governing Law 10.1. These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. 10.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
- Contact Information 11.1. For any questions or concerns regarding these Terms or your Gift Card, please contact Kate & Kole customer service at info(@)kateandkole.com.au.