Add a hand drawn heart

This piece is made-to-order in our Newcastle studio and can take up to 4 weeks to be created.

If you require this piece within 2 weeks, please add our Priority Service to your order valued at $150.

Please contact us if you have an earlier date in mind that you're hoping to receive your order by and we will do our best to accommodate.

Q: What is the difference between a slide and a dangle charm? 

A: Our dangle charms have a bale at the top of the heart to allow the charm to hang from - it a similar to our engravable heart necklace. The slider has the hole through the charm, very similar to our tiny heart necklace. If you are after multiple charms we do recommend our slider charms. 

Q: Can I return my hand-drawn heart for an exchange or store credit? 

A: These beautiful Hand Drawn Heart Charms are completely customised and unfortunately ineligible for exchange or store credit. Please make sure that you are checking your order before placing it to ensure everything is correct. Feel free to contact us with any questions - we are happy to help. 

Q. What's the difference between 9ct and 18ct gold?
A. The difference between 9ct and 18ct gold is the percentage of pure gold in the alloy; 9ct has 37.5% and 18ct has 75%. This percentage affects the colour, hardness and durability of the piece.

Q. How do I care for this piece?

A. For tips on how to care for your Kate & Kole jewellery, please visit our Jewellery Care page.

Q: Can I add additional hearts for each of my children? 

A: Yes! You can add additional hand-drawn hearts by using the drop-down option at the top of the page.

Q: Can I return my hand-drawn heart for an exchange or store credit? 

A: These beautiful Hand Drawn Heart Charms are completely customised and unfortunately ineligible for exchange or store credit. However, if you need your chain to be lengthened or shortened we can easily do that for you. Please make sure that you are checking your order before placing it to ensure everything is correct. Feel free to contact us with any questions - we are happy to help. 

Q. What's the difference between 9ct and 18ct gold?
A. The difference between 9ct and 18ct gold is the percentage of pure gold in the alloy; 9ct has 37.5% and 18ct has 75%. This percentage affects the colour, hardness and durability of the piece.

Q. How do I care for this piece?

A. For tips on how to care for your Kate & Kole jewellery, please visit our Jewellery Care page.